FREQUENTLY ASKED QUESTIONS
Orders and Shipping
Can I change my billing or shipping information?
Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at Support@nidfashions.com as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.
What forms of payment are you accepted ?
How do I know if my payment has been received?
How can i find out how much for shipping charges ?
If i would like to make a gift purchase. Can you send my purchase to a different address ?
How can i track my shipment?
How do I know if my order has been shipped?
*If you’ve just received a shipment notification, please allow 1 to 2 business days for the tracking information to be updated in the courier’s system.
Where is my confirmation email?
Returns and Exchanges
CANCELLATION OF AN ORDER:
THE PRODUCT NEVER ARRIVED:
DAMAGED ON ARRIVAL:
DEFECTIVE OR BROKEN MANUFACTURER AFTER USE :
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