TERMS AND CONDITIONS 

 


SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times. 

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 24  to 72 hours after the order is placed.
  • Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

 

GLOBAL SHIPPING TIME :

  • UK : ( 1-3 Business days) 
  • EU : ( 3-5 Business days )
  • US : (5-7 Business days)
  • Canada: ( 3-7 Business days)
  • Rest World:  ( 7-15 Business days )

 

ABOUT TAXES :

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, We cannot declare purchased items as a gift or list an amount that lower than the actual product price.

 


 

CANCELLATION & RETURN

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within  30 days after the receipt of the product. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.


Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us :

Tel: 0208 159 6058

E-mail: info@nidfashions.com 

IMPORTANT:
  • For damaged, not received or unsatisfactory products the shipping costs are on our charge.
  • For the exchange or wrong size, colors...., the shipping costs are on customers charge.